Terms & Conditions

Last updated: 14 January 2026

These Terms & Conditions govern the use of the Sufi Restaurant website, mobile applications, and services. By accessing or using our services, you agree to be bound by these terms.


1. About Us

Sufi Restaurant operates as a food and beverage business offering dine-in, takeaway, delivery, and online services.

Address:
Sufi Restaurant
70 Askew Road
London, W12 9BJ
United Kingdom

Telephone: 0208 834 4888
Email: [email protected]
Website: https://sufirestaurant.com


2. Use of Our Website & App

You agree to use our website and mobile applications:

  • For lawful purposes only

  • In a way that does not infringe the rights of others

  • Without attempting to damage, disable, or interfere with our systems

We reserve the right to suspend or restrict access if misuse is detected.


3. Orders & Payments

  • All orders are subject to availability and acceptance

  • Prices are displayed in GBP (£) and include applicable taxes unless stated otherwise

  • Payments are processed securely via third-party payment providers

  • We do not store full payment card details

We reserve the right to refuse or cancel orders where necessary, including in cases of suspected fraud or errors.


4. Cancellations & Refunds

  • Once food preparation has started, orders cannot usually be cancelled

  • Refunds are considered on a case-by-case basis

  • If there is an issue with your order, please contact us as soon as possible


5. Reservations

  • Reservations are subject to availability

  • Late arrivals may result in loss of the reservation during busy periods

  • Please notify us if you need to cancel or amend a booking


6. Allergens & Dietary Information

We take allergens seriously; however:

  • Our kitchen handles common allergens

  • We cannot guarantee a completely allergen-free environment

Customers are responsible for informing us of any allergies or dietary requirements before ordering.


7. User Accounts (if applicable)

If you create an account through our app or website:

  • You are responsible for keeping your login details secure

  • You must ensure your information is accurate and up to date

  • We reserve the right to suspend accounts for misuse


8. Intellectual Property

All content on our website and apps, including logos, images, text, and designs, is the property of Sufi Restaurant and may not be copied, reproduced, or used without permission.


9. Limitation of Liability

To the fullest extent permitted by law:

  • Sufi Restaurant is not liable for indirect or consequential losses

  • Our liability is limited to the value of the service provided

Nothing in these terms limits your statutory consumer rights.


10. Privacy & Data Protection

Your personal data is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your information.


11. Changes to These Terms

We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated date.


12. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the English courts.


13. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📞 0208 834 4888
📧 [email protected]